Client Bill of Rights
A great relationship is built upon a solid foundation. The Steven Charles Capital Client Bill of Rights clearly identifies the terms of the relationship you will experience with our firm.
Quality of Service
You are entitled to a high level of proactive, personal and courteous service from all associates at Steven Charles Capital.
Recommendations Based Upon Your Needs
You have the right to independent advice and recommendations based upon your defined needs, risk tolerance, and goals.
You have the right to the strictest levels of confidentiality with information provided to Steven Charles Capital. We will protect all information to the highest standards as outlined by the SEC, FINRA, state, and regulatory agencies.
You have the right to a transparent relationship and to clearly know the costs for portfolio management, transactions and advisory services. In all our communications we strive to be clear and concise.
You have the right to a prompt response regarding any questions or concerns. Steven Charles Capital commits to returning calls by the end of each business day.
You have the right to receive best execution in all that we do. Portfolio transactions will be executed in a timely manner, at the best available price, and with prompt third party confirmation.
You have the right to accurate third party reporting of all managed accounts. Your statements will identify all account positions held, cash receipts, and disbursements made through Steven Charles Capital.